RMA - Return-Matherial-Authorisation

RMA - Return-Matherial-Authorisation

Dear customer,

to avoid delays in processing, we kindly ask you to complete this form in English. The returned materials always will sent to our factory in Shanghai (China) for the technical inspection.





The following information is importent:

  • By registering your return you will get an RMA (Return Material Authorisation) number from TPS.
  • This RMA number marked clearly visible on the package.
  • Please attach RMA number visibly on the return delivery.
  • Return delivery franco domicile only (otherwise no receipt of goods!).
  • Please attach a signed copy of the letter to the goods.


​RMA-form for download