Important customer information

Legal information and right of withdrawal

1. Content of the online offer
TPS Elektronik GmbH assumes no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against TPS Elektronik GmbH, which relate to material or immaterial nature, caused by the use or disuse of the information provided or by the use of incorrect and incomplete information, are excluded, unless provided by TPS Elektronik GmbH demonstrably intentional or grossly negligent fault. All offers are non-binding. TPS Elektronik GmbH expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.


2. References and links
For direct or indirect references to external websites ("links"), which lie outside the area of ​​responsibility of TPS Elektronik GmbH, a liability obligation would come into force only in the case in which TPS Elektronik GmbH has knowledge of the contents and it is technically possible and it would be reasonable to prevent the use of illegal content. Since TPS Elektronik GmbH has no influence whatsoever on the content or the authorship of the linked pages, we hereby expressly distance ourselves from all contents of all linked pages which were changed after the link was set.


3. Copyright and Trademark Law
TPS Elektronik GmbH endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by itself or to use unlicensed graphics, sound documents, video sequences and texts. All brand names and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. Just because of the mere mention is not to draw the conclusion that trademarks are not protected by rights of third parties! All rights to the texts, photos, drawings and graphic design used are the property of TPS Elektronik GmbH or third parties. Reproduction or other use is permitted only with the express permission of TPS Elektronik GmbH.


4. Privacy
Personal or business data (e-mail addresses, names, addresses) are generally not passed on to third parties, unless it is essential in the course of the contractual performance of the service. After sending an e-mail, or when using the online forms, the personal data received will be treated confidentially by TPS Elektronik GmbH in accordance with the applicable data protection regulations.


5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet offer from which this page was referenced. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.


6. Advertising and spam
We hereby expressly object to the use of our company data such as address, telephone number and fax number as well as e-mail address of the commercial use by third parties. E-mail and fax advertising is strictly prohibited.


7. Right of withdrawal for consumers
A consumer is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity.



You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day

  • where you or a third party named by you, other than the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods under a single order and they are or will be delivered in a uniform manner;
  • in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, provided that you have ordered several goods in a single order and these are delivered separately;
  • where you or a third party named by you, other than the carrier, has or has taken possession of the last partial consignment or piece, provided that you have ordered a product that is delivered in multiple consignments or pieces;

In order to exercise your right of withdrawal, you must inform us (TPS Elektronik GmbH, Senefelder Str. 8, 41066 Moenchengladbach) by means of a clear statement (eg a letter sent by post, fax (02161-49526-29) or e-mail ( about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.


Exclusion or extinction reasons

The right of withdrawal does not exist with contracts

  • for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
  • for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can not be delivered until 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of revocation expires early in contracts

  • for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods, if, due to their nature, they were inseparably mixed with other goods after delivery;
  • for the delivery of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.



                                                      Model withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

To: TPS Elektronik GmbH, Senefelder Str. 8, 41066 Moenchengladbach

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s) (only by letter or fax)
- date

(*) Please delete as appropriate.